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The Greater Toronto Airports Authority (GTAA) has selected a suite of software from Hexagon’s Safety & Infrastructure division to improve incident and work management at Toronto Pearson International Airport. The new systems will increase operational efficiency across the airport and among various stakeholders, from airside maintenance to customer service in the terminals to emergency response, ensuring Toronto Pearson remains among North America’s safest and most well-run airports. The GTAA will use Hexagon’s computer-aided dispatch system, records management system, application integration platform, mobile apps and analytics software to improve operations and collaboration between and among teams. Hexagon’s software will better connect people, systems and data and automate processes, which will help the airport more effectively manage its resources and reduce response times. Hexagon’s solutions will comprehensively support services at the airport, including airside services, customer service in the terminals, fire and emergency services, security operations, snow removal and grounds maintenance and safety compliance. www.hexagon.com
