City of Quebec 9-1-1 Call Center Selects Hexagon Safety & Infrastructure

The City of Quebec has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for its 9-1-1 call center, which supports police, fire and disaster relief. The dispatching, mobile and analytics solution will help improve multi-agency operations, enhance field personnel performance and enable Next Gen 9-1-1 capabilities.
The Hexagon solution will expand the 9-1-1 call center’s capabilities through more effective and efficient dispatching of closest and best-available units, better management and scheduling of staff and improved resilience and secure access to operational information anytime, anywhere. Quebec’s solution features Intergraph Computer-Aided Dispatch (I/CAD), a suite of industry-leading incident management software, including Mobile for Public Safety and Intergraph Mobile Responder, which extend critical applications and information to field personnel on laptops, smartphones and tablets. It also includes Business Intelligence for Public Safety, and EdgeFrontier, an integration platform for rapid, affordable interface development.
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