Lyft and HERE Technologies partner to improve the rideshare experience through better data

Any ride made through the Lyft platform will now come with an improved search database for places and addresses, and even more accurate driver Estimated Time of Arrival (ETA), thanks to HERE Technologies’ data solutions.

Lyft has implemented HERE Geocoding and Search Service, which enables riders to search for pickup and destination addresses and points of interest directly through the highly popular app. Lyft will also use the HERE Places Extract Portal, which quickly delivers fresh location data, and HERE Point Addressing, which Lyft uses for back-end analysis to provide more precise pick-ups and drop-off locations. The new features increase search accuracy and the customer experience on Lyft's platform, while keeping user data private.

“Destination searches and ETAs have always been a crucial part of the overall Lyft user experience,” said Ashwin Raj, Head of Rideshare at Lyft. “Using HERE’s search, our riders are now connected to a rich catalog of addresses and points of interest, which are constantly updated and refreshed. HERE will also improve the efficiency of our marketplace, creating more reliability as well as a better experience for our riders.”

Together, the two companies are exploring additional ways to use HERE’s precise search and location data to garner more insights for Lyft riders.